Effective Date: 28.7.2026

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Evidence Acupuncture is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and applicable health records legislation.

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This Privacy Policy explains how we collect, use, store and disclose your personal information.

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Who We Are

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Evidence Acupuncture provides acupuncture and Traditional Chinese Medicine services from our clinic in Tanunda, South Australia.

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Contact Details

Evidence Acupuncture
37-39 Murray St Tanunda SA 5352
Phone: 0411307433
Email: info@evidenceacupuncture.com.au
Website: www.evidenceacupuncture.com.au

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What Information We Collect

 

We may collect personal information including:

• Name

• Date of birth

• Address

• Phone number

• Email address

• Emergency contact details

• Medical history

• Medications

• Allergies

• Referrals and specialist reports

• Health fund details (if applicable)

• Appointment history

• Payment information

• Information you provide via our website, Facebook, Instagram or online enquiry forms.

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Why We Collect Your Information

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We collect personal information to:

• Provide safe and appropriate acupuncture treatment

• Assess your health and medical history

• Maintain accurate clinical records

• Arrange appointments

• Contact you regarding your care

• Process payments

• Comply with legal and professional obligations

• Improve our services

• Respond to enquiries.

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Marketing Communications

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With your consent, we may send:

• Appointment reminders

• Health information

• Clinic news

• Special offers

• Educational content

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You can unsubscribe from marketing communications at any time.

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Facebook, Instagram and Website Enquiries

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If you contact us through Facebook, Instagram, Messenger, our website or online advertising, we may collect information you choose to provide.

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This information is used solely to:

• Respond to your enquiry

• Arrange appointments

• Provide information about our services

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We do not sell or share your personal information with third parties for marketing purposes.

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How We Store Your Information

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We take reasonable steps to protect your information from misuse, interference, loss and unauthorised access.

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Your information may be stored:

• Electronically using secure practice management software

• In secure cloud-based systems

• In paper records where required

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Only authorised staff have access to your information.

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Disclosure of Information

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We will not disclose your personal information without your consent unless:

• Required by law

• Necessary to prevent serious harm

• Required for Medicare, health fund or insurance claims (where applicable)

• Required for referral to another healthcare practitioner with your permission.

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Access to Your Records

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You may request access to your personal information by contacting us.

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We may refuse access where permitted by law, but will explain the reasons if this occurs.

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Accuracy

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We encourage you to keep your personal information up to date.

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Please advise us if your contact details or health information changes.

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Cookies and Website Analytics

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Our website may use cookies and analytics tools to improve website performance and understand visitor behaviour.

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These tools do not generally identify you personally.

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Third-Party Websites

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Our website or social media pages may contain links to other websites.

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We are not responsible for their privacy practices.

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Complaints

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If you have concerns about your privacy or believe your information has been handled incorrectly, please contact us.

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Evidence Acupuncture

Phone: [Phone Number]

Email: [Email Address]

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If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

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Changes to this Privacy Policy

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This Privacy Policy may be updated from time to time.

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The most current version will always be available on our website.